GEM Charters respects all our client’s right to personal privacy. To that end, we use the information given to us from our clients only as documented in this Privacy Policy.

The information we may collect is used to help us identify yacht charter options for each client. We use information such as email addresses and phone numbers to communicate to our clients regarding a specific yacht charter request and for news and information about our company and yacht charter in general. We do not require users from our website to register in order to access our online yacht database.

During the online inquiry process, a client is asked for and must enter contact information and certain information about their needs. This is only gathered to provide a personal more specific service.

In the process of serving our clients, we often receive additional types of sensitive information such as financial, family or health information – we maintain the confidentially of this personal information and do not share it with any third parties except as specified by the client in order to customize their yacht charter experience. An example of such would be to forward provisioning preferences to a yacht crew.

We do not save or store credit card information, all online payments are made through secure 3rd parties like paypal.

We publish an electronic newsletter periodically and we have never shared or sold all or any part of our list of email addresses. We do allow users to unsubscribe to the list in every email. If we decide to change our privacy policy, we will post those changes to this privacy statement online without notice. Clients may contact us by phone, Whatsapp or email with any questions or concerns.